Terms & Conditions

​

By booking a session or term pass with Peggy & The Sea, you agree to the following terms and conditions:

​

 Supervision & Safety

• All children must be actively supervised by a parent or caregiver at all times during our sessions.

• Parents/guardians are responsible for their child’s behaviour and safety throughout the session, including arrival and departure.

• While we take great care in designing safe environments, Peggy & The Sea is not liable for accidents, injuries, trips, or falls that may occur during sessions.

​

 Choking & Sensory Play Disclaimer

• Many of our activities involve small, natural materials such as shells, pebbles, seeds, dry pasta, and other sensory items.

• These materials can present a choking hazard, particularly to younger children.
  Please ensure close supervision and do not allow children to place non-edible items in their mouths.

​

 Clothing & Personal Items

• Our sessions are sensory-rich and often messy. While many materials are taste-safe and washable, staining may occur.
  We recommend old play clothes and a full change of clothes for all outdoor sessions.

• Peggy & The Sea takes no responsibility for damaged, lost, or stained clothing, shoes, or personal items.

​​

 Refund & Cancellation Policy

• All bookings are non-refundable.
  This includes casual sessions and term pass bookings.

• We do not offer refunds, credits, or make-up sessions for change of mind, illness, absence, or scheduling conflicts.

• In the event we must cancel due to staff illness or emergency, a makeup session or credit will be offered where possible.

​

 Weather Policy (for Outdoor Sessions)

• Oceans & Potions (Messy Play) runs rain or shine, unless weather conditions are extreme or unsafe (e.g. lightning, high winds, flooding).

• In the event of cancellation due to severe weather, a makeup session or credit will be offered.
  No refunds are given for weather-related reschedules.

• Please dress appropriately for wet weather and bring towels/spare clothes.

​

 Booking Location

• Term passes are tied to the specific location selected at the time of booking.
  They are not transferable between locations or programs.

​

 Respectful Participation

• Peggy & The Sea is a shared, inclusive space. We ask that all children and parents participate with kindness and respect toward others.

• Any behaviour that puts others at risk — physical or emotional — may result in being asked to leave the session without a refund.

​

 Photography & Social Media

• We may occasionally take photos for social media or promotional use. You’ll always be informed in advance and can opt out at any time.

• No close-up images of your child will ever be used without your consent.

​

 Insurance & Legal

• Peggy & The Sea is fully insured for public liability and covered under all relevant state regulations.

• All facilitators hold a valid Working With Children Check (WWCC).

• By participating in our programs, you agree to release Peggy & The Sea and its staff from liability for any claims arising from injury, illness, loss, or damage associated with our services, to the extent permitted by law.

​

​

These policies are in place to protect the experience, safety, and sustainability of our programs.
Thank you for being part of this little sea-loving community.